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South Gloucestershire Supported Housing Service

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The Supported Housing Service
Who we can house
Types of Housing
What happens once housed
How to apply
More Information     


The Supported Housing Service

In South Gloucestershire we offer high quality and affordable temporary housing for a maximum of two years. We also help young people manage their tenancy.
We have excellent links with South Gloucestershire and Stroud College (opens in a new window). This is the main Further Education College in South Gloucestershire and includes a joint assessment process of young people’s needs.
We offer on-going support from the college and Learning Partnership West to help young people access and sustain education and training courses or employment. This could be joining a college course, or taking part in any other type of training education or employment.
We offer a pre-tenancy programme after being successful at an interview. It involves around four sessions looking at tenancy responsibilities, budgeting, furnishing the flat, planning for training, education and getting to know local community.

Who we can house

We only house 18 to 25 year olds who have a local connection to South Gloucestershire and are in need of housing according to South Gloucestershire Council.
Young people have to complete a pre-tenancy programme with our support.
They must be able to manage a tenancy (things like managing bills, budgeting, sticking to the rules in the tenancy contract, looking after the property) with limited support.
Applicants are also expected to engage in the support we offer and attend training, education or employment opportunities.

Types of housing

We have nine self-contained, unfurnished flats each with kitchen, bathroom, bedroom and living area.

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What happens once housed

We are not just a landlord. Every young person has their own Housing Support Worker who will agree a plan of support with them.
The plan covers support in the following areas for up to two years:
  • Help with settling into the new home with us
  • Help with applying for and setting up benefits
  • Getting to know the local community 
  • Understanding the License or Tenancy agreement and their rights & responsibilities
  • Help with budgeting and managing money
  • Support accessing information and other services
  • Help with building independent living skills and maintaining their housing
  • Activities and peer support
  • Advice and support in moving on
  • Staying safe and keeping healthy
  • The plan covers the five key points which were based on the Every Child Matters program.
Resources we offer:
  • A named Housing Support Worker with weekly or fortnightly visits
  • Advocacy and advice
  • Referrals to specialist services such as counselling / drug and alcohol
  • A confidential service
  • A detailed assessment of their needs
  • A detailed and individual support plan
  • Stationery and postage for letters
  • Telephone and internet access
  • Non judgemental & impartial advice on any problems they may be facing

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How to apply

We cannot house people directly - referrals must come through the council.
You can apply using the South Gloucestershire Housing Access Team application form.

More information

Please contact the South Gloucestershire Housing Team on 0117 969 5763 or email

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