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1625 Independent People

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Service Evaluator

Volunteer at Independent People and help someone reboot their life... And maybe your own.

Independent People supports 16 to 25 year olds who have faced or are facing homelessness in the South West. We house and support young people to build independent lives.

All our Volunteers are looked after as part of the VIP scheme.

Our aim is to make sure everyone gets something out of your volunteering experience; you, us and the people we support.

Because we think we’re all VIPs.
 

Service Evaluator

11th, 12th or 13th June – 1pm – 5pm
(PLUS a training session on 3rd June, 4-7pm   OR   5th June, 4-7pm)

 
The role:

Service Evaluation Volunteers help us gather and collate views from service users about the services they have had from 1625ip. This helps us to celebrate successes and identify areas for improvement.
 
Main duties include:
 

  • Conducting telephone and face to face interviews with service users
  • Calling service users from a pre-prepared phone list
  • Attending hostels to have 1:1 meetings with service users
  • Approaching young people in communal areas inviting them to take part in the survey
  • Recording responses from young people
  • Logging responses into a database

 
Based across 1625 Independent People office and sites:

  • Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER
  • Patchway Office, Patchway
  • St Georges Hostel, Bristol City Centre
  • Southwold House, Yate

 
Survey Sessions - 11th, 12th 13th June – 1pm – 5pm
 
PLUS a training session on 3rd June, 4-7pm   OR   5th June, 4-7pm
 
Volunteers must attend one of the training sessions and commit to attend at least one of the afternoon survey sessions (people can of course do all three survey sessions if they want to).

  
Key skills:

  • Ability to engage well with young people to encourage them to take part in the survey
  • Ability to remain impartial and not lead or influence responses to survey questions
  • Ability to communicate clearly and explain any questions accurately, whilst remaining impartial
  • Ability to capture responses accurately and fully (able to write/type quickly)
  • Able to input data into a database, so that responses can be collated and reported on
  • Complete discretion to keep information provided by young people confidential
  • Ability to understand and implement policies and procedures on safeguarding, boundaries and confidentiality (this will be covered in the training)
  • Patience and resilience
  • An understanding of young people and their behaviours (this will also be covered in the training)
  • Ability to cope with potentially difficult conversations (this will be covered in the training)


 
We offer:

  • Travel expenses will be reimbursed and lunch provided if attending a full day’s volunteering
  • Access to training
  • Full induction, regular support and supervision
  • Materials and equipment

Closing date for applications  - Monday 20th May

Please contact volunteering@1625ip.co.uk to apply.



Please read our full Volunteering Policy 
Appointment is subject to application and 1 satisfactory reference.
Training and agreements required around safeguarding, confidentiality and data protection.
1625 Independent People is committed to promoting equal opportunity and diversity.
Any enquiries please email volunteering@1625ip.co.uk or call 0117 317 8800

All contents copyright© 2013. 1625 Independent People is a charity and a registered society (Co-operative and Community Benefit Societies Act 2014, reg: 23964R exempt from registration with the Charity Commission). Registered office: Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER. Created & Managed By Solsoft

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