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Relief Worker

WEB-LOGO-COLOUR-2018.pngAbout us

1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives through housing and support for over 30 years. 

With around 100 staff in five locations, we provided housing support and advice to around 2500 young people last year. We’re one of the brightest youth organisation in the South West, leaders in our field; no other organisation in the area has the same wealth of experience.

Our service works because we include young people at every level of our organisation.

You can read more about what we do and who we are.


About the job

Day shifts: £9.00 per hour (Central Bristol and Yate, South Glos)

Night shifts: £10.00 per hour (Central Bristol only)

We have a bank of staff who we call on to cover shifts based at our high support projects in central Bristol and Yate, South Glos.

Central Bristol shifts; early shifts; 07:00 - 15:00; late shifts 14:00 - 22:00; and night shifts 21:30 -- 07:30, 7 days a week.

Yate, South Glos shifts;  early shifts: 7:00 -- 15:00 or 10:00 -- 17:00; late shifts: 14:30 -- 22:00 or 16:00 -- 22:00; and night shifts 21:30 -- 07:30, 7 days a week.

When applying we ask you to specify which you are able to potentially cover.

This role will suit people who can and need to be flexible, sometimes at short notice where we need to cover shifts due to e.g. sickness.

There is no deadline for applications; we accept them at any time. Shortlisting takes place once every four weeks. When we receive your application, we will let you know when we are next shortlisting. If your application has been shortlisted for an interview, you can expect to hear from us up to four weeks after your application was submitted.

The role

Relief Workers are a much needed and important part of the 1625 Independent People team.

You will be joining our highly motivated and skilled high support and medium support project teams who collectively provide supported accommodation for homeless young people (including care leavers) within our higher support hostel, located in central Bristol and our medium support hostel, located in Yate, South Glos.
You will join them in providing support and practical help to enable our young people to develop their independent living skills including managing a home to enable them to work towards their aspirations and successfully move on

As a Relief Worker you will support young people to manage their accommodation and help them to manage their income (often benefits). You will help with the collection of accommodation charges and to maintain a safe environment with the project, contributing to health and safety checks, management of repairs and turning around empty rooms. You will also support the sign up of young people moving into the accommodation.

You will play a vital role in providing a listening ear to young people whether that is catching up on their news or helping them sort out a problem.
Our work is rooted in providing support in a Psychologically Informed environment framework known as PIE.

About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You are flexible, assertive, and resilient, able to develop effective working relationships with young people and engage a variety of personalities. You will be creative in promoting equality of opportunity to all of the young people who use our services.

You have a good sense of how to set and maintain boundaries, confidentiality levels and understand the importance of working with safeguarding procedures.

You have sound record-keeping, administration and IT skills.

You have an awareness of and an ability to undertake housing management responsibilities including health and safety in a high support setting.

We particularly welcome male applicants and those from an ethnic minority, as they are under-represented within 1625IP Relief Worker staffing levels.

We are also interested in applicants that are able to work solely nights.

If you are passionate about what we do and can demonstrate that you fulfil the requirements of the role as set out in the Person Specification, we are keen to hear from you.

Application Information
  • Please click here to access the Job Pack, containing the Summary Terms, Job Description and Person Specification.
  • To apply, please complete both parts of our Application Form linked below, and return both documents by email to
  • If you do not hear back from us within two weeks of submitting your application, please assume that your application has been unsuccessful on this occasion.
  • Interviews are held in central Bristol.
  • If you’d like to have an informal chat about the role please contact Chris Marshall (
Click here for Application Form: Part 1 (Sections A - C)
Click here for Application Form: Part 2 (Sections D & E)

Covering Letter Guidance

When completing your Covering Letter (Section E of the Application Form), it is important that you explain how you meet the requirements of the role.  When explaining how you meet the criteria, you should try to give an example of something you have done to demonstrate the particular knowledge, skill, or experience.  Simply saying you have the knowledge, skill or criteria is unlikely to sufficiently demonstrate how you meet the requirements. 

The decision on whether to invite you for interview will be made solely on the information contained in the Application Form, so statements such as “see previous application” will not be acted upon.

Equal opportunities for everyone

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check.

We believe those with a criminal record should have an equal chance to become employees or volunteers.  We also pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. 

Please see our Policies section on the website, for further information.  If you need an adjustment made to any part of the recruitment process, please let us know as soon as possible.

All contents copyright© 2020. 1625 Independent People is a charity and a registered society (Co-operative and Community Benefit Societies Act 2014, reg: 23964R exempt from registration with the Charity Commission). Registered office: Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER. Created & Managed By Solsoft

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