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1625 Independent People

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Relief Worker

WEB-LOGO-COLOUR-2018.pngAbout us

1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives through housing and support for over 30 years. 

With around 100 staff in five locations, we provided housing support and advice to around 2500 young people last year. We’re one of the brightest youth organisation in the South West, leaders in our field; no other organisation in the area has the same wealth of experience.

Our service works because we include young people at every level of our organisation.

You can read more about what we do and who we are.


About the job

(Please read the full job description for more detail)

Day Relief shifts - £8.50 per hour

Night Relief shifts - £9.25 per hour


We have a bank of staff who we call on to cover shifts based at one of our two higher support projects in central Bristol and South Gloucestershire.

We have early shifts; 7:00am – 3:00pm; late shifts 2:00pm – 10:00pm; and waking night shifts 9:30pm – 7:30am, 7 days a week. When applying we ask you to specify which you are able to potentially cover. 

This role will suit people who can and need to be flexible, sometimes at short notice where we need to cover shifts due to e.g. sickness. 

There is no deadline for applications; we accept them at any time. When we receive your application, we will let you know when we are next shortlisting and so when you can expect to hear from us. 

Interviews are held in central Bristol.


The role

Relief workers are a much needed and important part of the 1625 Independent People team.

You will be joining our highly motivated and skilled High Support Team who collectively provide supported accommodation for homeless young people (including care leavers) within our two higher support hostels, located in central Bristol. You will join them in providing support and practical help to enable our young people to develop their independent living skills, including managing a home to enable them to work towards their aspirations and successfully move on.

As a relief worker you will support young people to manage their accommodation and help them to manage their income (often benefits). You will help with the collection of accommodation charges and to maintain a safe environment with the project, contributing to health and safety checks, management of repairs and turning around empty rooms. You will also support the sign up of young people moving into the accommodation.
You will play a vital role in providing a listening ear to young people whether that is catching up on their news or helping them sort out a problem.
The team are very supportive of each other and through reflective practice we are always learning from our own and each other’s experiences. 
Our work is rooted in providing support in a Psychologically Informed Environment framework known as PIE. 



About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You are flexible, assertive and resilient, able to develop effective working relationships with young people and engage a variety of personalities. You will be creative in promoting equality of opportunity to all of the young people who use our services.

You have a good sense of how to set and maintain boundaries, confidentiality levels and understand the importance of working with safeguarding procedures.

You must have strong record-keeping, administration and IT skills.

You have an awareness of and an ability to undertake housing management responsibilities including health and safety in a high support setting.

We particularly welcome male applicants and those from an ethnic minority, as they are under-represented within 1625ip Relief Worker staffing levels.

We are also interested in applicants who are able to work solely nights.

If you'd like to have an informal chat about the role please contact:


Closing Date: We accept applications at all times.  We run a set timetable for shortlisting and interview dates.  Shortlisting takes places every 4 weeks, so if you apply and do not hear anything within this time frame it may be because your application was received after the monthly shortlisting cut off. 

Interviews:  Will be held in central Bristol.


Equal opportunities for everyone

We safeguard and promote the safety and welfare of children, young people and vulnerable adults. We expect all our staff to do this and to have appropriate criminal and reference checks. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. 

We believe ex-offenders should have an equal chance to become employees or volunteers. Having a criminal record does not automatically mean you can’t work here. We will take the time to consider the offence, the role and the risk.

We pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. Our workforce should represent our community.

We are particularly keen to increase applications from Black and Minority Ethnic groups as they are currently under-represented. This said, all applications are only considered on merit.

We do everything we can to make sure our recruitment opportunities don’t have barriers for disabled applicants. If you have a disability and need an adjustment made to any part of the recruitment process please let us know as soon as possible.

Some examples of types of adjustments we can make are:
- If you have dyslexia and need extra time during assessments, this can be agreed.
- If you use a wheelchair or have limited mobility we can make sure your interview is in an accessible room.
- If you have back pain and need to stretch we can provide breaks in an interview.

Please read our full Policies below for more detailed information or for further advice please contact us on



Download the documents in the Job Pack below or email

Returning completed applications:

You can send your application by email to

or send by post to:
HR Department
Independent People
Kingsley Hall
59 Old Market Street


Job Pack


All contents copyright© 2013. 1625 Independent People is a charity and a registered society (Co-operative and Community Benefit Societies Act 2014, reg: 23964R exempt from registration with the Charity Commission). Registered office: Kingsley Hall, 59 Old Market Street, Bristol, BS2 0ER. Created & Managed By Solsoft

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